We typically ship orders within 1-2 business days. Delivery usually takes 3-7 business days depending on your location.
We offer returns within 7 days of delivery for unworn, unwashed items with tags attached. Only exchanges are allowed—returns or refunds are not accepted.
Yes! We offer Cash on Delivery across India. Please note that COD refunds are issued as store credit only.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package online or use our Track Order feature above.
We accept all major credit/debit cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD).
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RETURN AND EXCHANGE
We offer returns within 7 days of delivery for unworn, unwashed items with tags attached. Enjoy free exchanges or a full refund to your original payment method once items are received and inspected.
If your original order was placed using Cash on Delivery (COD), any approved refunds will be issued exclusively as store credit. Visit our easy online portal to start your return.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Custom or Personalized Items
Orders for custom-made or personalized items cannot be cancelled once production has begun.
SHIPPING POLICY
We deliver across India! Orders are processed within 1-2 business days (Tuesday-Saturday).
Standard Shipping
Delivered in 3-7 business days post-dispatch.
FREE on orders above ₹999.
Express Shipping (Optional)
Delivered in 1-3 business days post-dispatch.
Cost: ₹99
Tracking & Support
You'll receive a tracking number via email once your order is dispatched. For any issues like delays or damages, contact us at theredverse25@gmail.com.
Please ensure accurate delivery address to avoid re-shipping charges.
PRIVACY POLICY
This Privacy Policy describes how TheRedVerse (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theredverse.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
By using our website and services, you agree to these terms and conditions. All purchases are subject to our terms of service, including our return, exchange, and shipping policies.